FAQ

1. What payment methods do you accept?
We currently accept PayPal only. You can pay using your PayPal balance, or via major credit and debit cards through PayPal. Payment is required at the time of purchase.

2. Where do you ship?
All orders are shipped within the United States only. We do not provide international shipping at this time.

3. How long will it take for my order to arrive?
Standard shipping takes 5–10 business days from the date your order is processed. Orders are shipped via FedEx.

4. What are the shipping costs?

• Orders over $30 qualify for free shipping.

• Orders under $30 have a flat shipping fee of $5.99.

5. Can I return or exchange an item?
Yes. Returns and exchanges are accepted within 30 days of delivery. Items must be unused and in original packaging. For non-defective items, a 10% restocking fee may apply. Please see our Return & Refund Policy for detailed instructions.

6. Are there any taxes or duties I need to pay?

• For shipments within the United States, no additional taxes or customs duties are required.

• If international shipping is offered in the future, applicable duties or taxes will be the responsibility of the recipient.

7. How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor delivery status.

8. How can I contact customer support?
If you have any questions or concerns, our customer service team is happy to assist you:

• Email: [email protected]

• Phone: +1 (281) 389-4126

• Address: 17810 Clearlight Ln, Spring, TX 77379, USA

9. Are your products safe for everyday use?
Yes. All our products are made from high-quality materials and designed for safe, everyday use when following standard care instructions.